Your privacy and security are important to us. This policy explains how we manage, store, and safeguard your personal information at Olvionara.

Personal Data We Collect

We collect only the necessary information for our services to support your engagement.

• Contact details, such as your name, email address, and phone number for communication purposes.
• Usage information when you visit our website, including IP address, browser data, and device details.
• Any voluntary information you provide, such as feedback, requests, or survey responses.
• Transaction details if you make inquiries or purchases that require payment processing.

How We Use Your Data

We process your data only for legitimate business, service delivery, and communication needs.

• To respond to your requests or questions and provide relevant information.
• To improve our website and adapt our services based on usage analytics.
• To send important updates or notifications about our services, if you opt in.
• To comply with applicable laws and regulatory requirements in Kenya.

Our Legal Justification

Your data is processed on specific legal grounds under data protection law.

We rely on your explicit consent, contract necessity, compliance with legal obligations, and pursuit of legitimate interests to process your data in accordance with Kenyan law.

Data Sharing

Your personal data is shared only under specific and necessary circumstances.

• With trusted service providers who support us in IT, communication, or payment processing, under confidentiality duties.
• If required by law or to conform to regulatory obligations set by Kenyan authorities.
• To third parties, if needed, to safeguard Olvionara against fraud or security threats.

Data Security

We use appropriate technical and organizational measures to guard your personal data against misuse, unauthorized access, loss, or alteration. Our internal protocols are reviewed regularly and updated as needed for compliance and best practice.

Your Rights

You are entitled to manage your personal data in accordance with Kenyan privacy laws.

• Request access to and a copy of your personal information held by us.
• Ask for rectification of incomplete or inaccurate data.
• Request erasure or restriction of certain data, subject to legal conditions.
• Object to particular processing or withdraw consent at any time if processing is consent-based.

Cookies and Tracking

We use cookies and tracking tools to improve user experience and analyze site usage. Details are available in our cookie policy.

View Cookie Policy View Cookie Policy

Contact Us

For privacy questions or to exercise your rights, please contact us using the provided details.

Privacy Policy Changes

This policy may be updated periodically. Any material changes will be posted on this page with a new effective date.